Please read these Standard Terms and Conditions carefully.


These Standard Terms and Conditions shall apply to all contracts for the supply of Goods and Services by Vent-Clenz to the Customer.


1.  Definitions


“Price” means the charges, taxes and disbursements specified by Vent-Clenz in either the Quotation or Invoice.


“Quotation” means the estimate provided before any Service is carried out. All quotations are based on prices of materials and services at the date of the quotation and are subject to revision in the event of material price increasing between the date of quotation and the date of commencement of work. We reserve the right to amend the quotation at any time although all pricing is guaranteed should the customer pay for the services prior to the service being completed.


“Services” means the services to be supplied by Vent-Clenz to the Customer as specified in the quotation.


"Terms and Conditions" means the Vent-Clenz Standard Terms and Conditions for the Supply of Goods and Services.


"VAT" means UK value added tax. Vent-Clenz is registered for VAT and all invoices are subject to VAT.


2.  The Services


Vent-Clenz agrees to provide the Services to the Customer as agreed beforehand.


In carrying out the Services Vent-Clenz undertakes to the Customer that it shall use its reasonable endeavours to undertake the Services in accordance with good practice and within the time period agreed between the Parties and at all times exercising reasonable skill and care.


Nothing in the Agreement implies that Vent-Clenz will provide the Services or services of this type for the Customer exclusively.


Should the Service be cancelled by the Customer within 48 hours of the agreed date then Vent-Clenz reserves the right to charge a fee equivalent to 80% of the normal invoice charge.


3.  Payment


All payments must be in UK Pounds Sterling.


You can pay your invoice by BACS or cheque as set out on your invoice.


Please use the name of your business and invoice number as a reference number when paying by BACS or cheque.


All cheques should be posted to Unit 8, Warren Farm Busines Units, Kentisbeare, EX15 2BR, Devon.


You are responsible for ensuring full payment is made upon receipt of the invoice.


If any sum payable is not paid on or before the due date, we shall be entitled to suspend or cancel the provision of further Services to you and we reserve the right to proceed for legal satisfaction for the payment of the invoice.


Vent-Clenz reserves the right to charge interest at the rate of 2% per month on accounts that are still outstanding 14 days after date of invoice. We will exercise our statutory rights to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to these terms and conditions.


Payment for the Services should be made immediately upon presentation of either an agreed pro-forma invoice or following the completion of the Service, upon presentation of an invoice.


If your cheque is returned by the bank as unpaid for any reason, you will be liable for a returned cheque fee of £30.


If you have any questions about your invoice, please contact our Accounts Department.


4.  Liability and Insurance


Vent-Clenz holds public liability insurance and is responsible for its employees, however, Vent-Clenz cannot accept liability for injury to unauthorised persons or animals on site.


In the event of an event where Vent-Clenz cannot fulfil their Services on the agreed date, Vent-Clenz will endeavour to rearrange for the Services to be carried as soon as practicable.


5.  Termination


The Service may be terminated by either Vent-Clenz or the customer by giving written notice prior to 48 hours of the service commencing.  As stated above a fee will be charged if this notice is not received.


Any notices to be given under the Agreement shall be in writing and sent to the relevant address or email addresses as set out in the Quotation by hand, electronic mail transmission or prepaid post at least  two weeks prior to the job.



6.  Jurisdiction and governing law


The Agreement is subject to English law and to the exclusive jurisdiction of the courts of England and Wales.